TERMS AND CONDITIONS

Last Updated: November 12, 2022

Your use of wwwPassportology.com and the services provided by Passportology, Inc, a Texas corporation (“PI”), is subject to your acceptance of these Terms and Conditions (the “Terms”) and you agree to use this website or our services in accordance with and subject to these Terms. The Terms as set out hereafter constitute the entire agreement between you and Passportology. If you do not accept these Terms, please contact us before accessing or using any page on Passportology websites or services provided therein. You consent to be bound by these Terms.

THIS AGREEMENT is between you, the user of this Site or Passportology’s services, and Passportology.

MAILBOX SERVICE AGREEMENT

This MAILBOX Service Agreement (“Agreement”) is made and entered into by the customer identified above (“CUSTOMER”) for the use of and services related to a mailbox (the “MAILBOX”) located at premises (the “Center”) operated by Passportology, Inc., together with all of its affiliates and subcontractors lawfully doing business under the mark “Passportology” (hereinafter collectively as “PI”) under the terms set forth herein and governed by the laws of the  State of Texas.

  1. CUSTOMER agrees that CUSTOMER will not use the Center or any PI services for any unlawful, illegitimate or fraudulent purpose or for any purpose prohibited by U.S. Postal regulations. CUSTOMER further agrees that any use of the MAILBOX shall be in conformity with all applicable federal, state and local laws.  Each individual or entity must complete a separate U.S. Postal Service Form 1583 (“Form 1583”) and any mandated state and local forms appurtenant thereto to be authorized to receive mail or packages at the MAILBOX.  However, spouses may complete one Form 1583, as long as both spouses include their separate information on the Form.
  1. This AGREEMENT and Form 1583 shall remain confidential, except that this AGREEMENT and Form 1583 may be disclosed upon written request of any law enforcement or other governmental agency, or when legally mandated by federal, state, or local legislation, regulation, or order. Upon request, CUSTOMER agrees to complete all necessary documents, including Form 1583 and any required acknowledgment form relating to service of process.  CUSTOMER further agrees to sign an updated version of this AGREEMENT and Form 1583 upon request.
  1. Possession of the MAILBOX username and password shall be considered valid evidence that the possessor is duly authorized to remove any contents from the MAILBOX. In the event of death or incapacity of the CUSTOMER, PI will require the appropriate documents from the Probate Court, the executor of the estate, the trustee or other similar person or entity before releasing mail or packages to a requesting party.
  1. Upon expiration, cancellation or termination of this AGREEMENT, PI will:
    • Re-mail (i.e., forward) CUSTOMER’s mail for six (6) months, provided CUSTOMER pays the postage, packaging material, and forwarding fees in advance. Additionally, CUSTOMER must pay a monthly storage fee of $10.00 for month 1, and to be determined for months 2 through 6 in advance for the time period that mail is to be forwarded.  It is the CUSTOMER’s responsibility to make arrangements with PI  to identify any mail forwarding needs prior to the expiration, cancellation or termination of this AGREEMENT.
    • Store the mail or packages for up to six (6) months provided CUSTOMER pays a storage fee of $20.00 per month for the time period in which PI holds the mail or package(s), plus a service fee of to be determined for each time CUSTOMER visits PI to pick up such items. It is the CUSTOMER’s responsibility to make arrangements with PI to identify any mail storage needs prior to the expiration, cancellation or termination of this AGREEMENT.
    • Retain CUSTOMER’s mail, other than Unsolicited Mail, at the Center for a period of ten (10) days, if the customer leaves no forwarding fees and forwarding address. After such time, any mail or package may be discarded or destroyed.
    • Discard or destroy any “Unsolicited Mail” (e.g., bulk mail; mail addressed as “occupant,” “current resident” or similar designation; or coupons, advertising or other promotional material) delivered to or remaining at PI.
    • Refuse any package addressed to CUSTOMER delivered by any party other than the U.S. Postal Service, such as a commercial courier service.
  1. Upon cancellation or termination of this AGREEMENT, PI may:
    • Refuse any mail or package addressed to the CUSTOMER and delivered to PI.
    • Discard or destroy any of the CUSTOMER’s mail or packages delivered to or remaining at PI at such time.
  1. The term of this AGREEMENT shall be the initial period paid for by CUSTOMER and any renewal period paid for by CUSTOMER from time to time. Renewal of this AGREEMENT for additional terms shall be at PI ’s sole discretion.
  1. CUSTOMER agrees that PI may terminate or cancel this AGREEMENT for convenience for any reason by providing CUSTOMER thirty (30) days written notice. CUSTOMER shall be liable for all charges and fees incurred in such thirty (30) day notice of termination period of PI’s termination is for good cause. Good cause shall include, but is not limited to: 1) CUSTOMER abandons the MAILBOX; 2) CUSTOMER uses the MAILBOX for unlawful, illegitimate or fraudulent purposes; 3) CUSTOMER fails to pay monies owed when due; 4) CUSTOMER receives an unreasonable volume of mail or packages; 5) CUSTOMER engages in offensive, abusive or disruptive behavior toward other customers of PI  or PI ‘s employees; and 6) CUSTOMER violates any provision of this AGREEMENT.  CUSTOMER acknowledges that, for the purpose of determining good cause for termination of this AGREEMENT as provided herein, the actions of any person authorized by CUSTOMER to use the MAILBOX will be attributed to CUSTOMER.
  1. Any written notice to CUSTOMER required or permitted under this AGREEMENT shall be deemed delivered twenty-four (24) hours after placement of such notice in the CUSTOMER’s MAILBOX or at the time personally delivered to CUSTOMER. In the event of a termination notice, based upon abandonment of the MAILBOX, notice shall be deemed delivered (a) on the next day after placing in the hands of a commercial courier service or the United States Postal Service for next day delivery, or (b) five (5) days after placement in the United States Mail by Certified Mail, Return Receipt Requested, postage prepaid, and addressed to CUSTOMER at CUSTOMER’s address as set forth in Form 1583, or on the date of actual receipt, whichever is earlier.
  1. As CUSTOMER’s authorized agent for receipt of mail, (“mail agent”), PI will accept all mail, including registered, insured and certified items. Unless prior arrangements have been made, PI shall, as mail agent, be obligated to accept only mail or packages delivered by commercial courier services which require a signature from a mail agent as a condition of delivery.  CUSTOMER must accept and sign for all mail and packages upon the request of PI. Packages not picked up within three days of notification will be subject to a storage fee of $5.00 per day per package, which must be paid before CUSTOMER receives the package.  In the event CUSTOMER refuses to accept any mail or package, PI, as mail agent, may return the mail or package to the sender and the CUSTOMER will be responsible for any postage or other fees associated with such return. C.O.D. items will be accepted ONLY if prior arrangements have been made and payment in advance is provided to PI.
  1. CUSTOMER agrees and acknowledges that PI’s service as mail agent in no way makes PI the registered agent for service of process for CUSTOMER or any entity owned, managed, formed, or controlled by CUSTOMER. CUSTOMER acknowledges that CUSTOMER shall not use the Center as a physical address for Service of Process or as Registered Agent for any legal entity without the prior written and signed express agreement of PI, the granting, denial, and terms of which are completely at the discretion of PI.
  1. Customer understands that customer has privacy rights in Protected Health Information (“PHI”) protected by federal law including under the Health Insurance Portability And Accountability Act (“HIPAA”), as well as personal financial and identification information (“PII”) protected by the Gramm-Leach-Bliley Act and associated Federal Deposit Insurance Cop. (“FDIC”) regulations. Customer acknowledges that if in connection with the Services provided herein, Customer requests in writing for PI to open, scan, and email received mail addressed to Customer which potentially includes PHI and PII, Customer is waiving privacy rights as to such PII and PHI in at least three ways. First, PI personnel will have access to Customers PHI and PII in opening, scanning, emailing, and otherwise processing Customer’s mail. Second, PI’s offices, servers, computers, and peripherical devices are not secure to the extent required by medical service providers or their business associations as defined under HIPAA or to the extent required of financial and consumer credit institutions as required by federal law. Third, email containing the scanned documents with PHI and PII will be stored and transmitted by unencrypted email, which potentially allows a third party to access and read the information transmitted over the internet. By sending a written request for PI to open, scan, and email your mail in this way, Customer knowingly and with full understanding of their rights, waives these otherwise federally protected privacy rights as against PI and its privies involved directly or indirectly in provided the Services to you, and agree to INDEMNIFY, DEFEND AND HOLD HARMLESS PI, AND THEIR RESPECTIVE AFFILIATES, SUBSIDIARIES, PARENT CORPORATIONS, FRANCHISEES, OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES FROM AND AGAINST ANY AND ALL LOSSES, DAMAGES, EXPENSES, CLAIMS, DEMANDS, LIABILITIES, JUDGMENTS, SETTLEMENT AMOUNTS, COSTS AND CAUSES OF ACTION OF EVERY TYPE AND CHARACTER ARISING OUT OF OR IN CONNECTION WITH THE OPENING, SCANNING OR EMAILING OF PHI or PII, EVEN IF IT IS ALLEGED, SHOWN, OR PROVEN THAT ALL OR PART OF SUCH LOSSES, DAMAGES, EXPENSES, CLAIMS, DEMANDS, LIABILITIES, JUDGMENTS, SETTLEMENT AMOUNTS, COSTS AND CAUSES OF ACTION ARISE FROM THE NEGIGENCE, IN WHOLE OR IN PART, OF PI, OR ANY OF ITS AFFILIATES, SUBSIDIARIES, PARENT CORPORATIONS, FRANCHISEES, OFFICERS, DIRECTORS, AGENTS OR EMPLOYEES.
  1. CUSTOMER agrees to protect, INDEMNIFY, DEFEND AND HOLD HARMLESS PI , AND THEIR RESPECTIVE AFFILIATES, SUBSIDIARIES, PARENT CORPORATIONS, FRANCHISEES, OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES FROM AND AGAINST ANY AND ALL LOSSES, DAMAGES, EXPENSES, CLAIMS, DEMANDS, LIABILITIES, JUDGMENTS, SETTLEMENT AMOUNTS, COSTS AND CAUSES OF ACTION OF EVERY TYPE AND CHARACTER ARISING OUT OF OR IN CONNECTION WITH THE USE OR POSSESSION OF THE MAILBOX, OR PI’S MAIL AGENT SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEMANDS, CLAIMS AND CAUSES OF ACTION FOR PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM SUCH USE OR POSSESSION, FROM FAILURE OF THE U.S. POSTAL SERVICE OR ANY COMMERCIAL COURIER SERVICE TO DELIVER ON TIME OR OTHERWISE DELIVER ANY ITEMS (MAIL, PACKAGES, ETC.), FROM DAMAGE TO OR LOSS OF ANY PACKAGE OR MAIL, OR TO THE MAILBOX CONTENTS BY ANY CAUSE WHATSOEVER, AND FROM ANY VIOLATION BY CUSTOMER OF APPLICABLE FEDERAL, STATE OR LOCAL LAWS, EVEN IF IT IS ALLEGED, SHOWN, OR PROVEN THAT ALL OR PART OF SUCH LOSSES, DAMAGES, EXPENSES, CLAIMS, DEMANDS, LIABILITIES, JUDGMENTS, SETTLEMENT AMOUNTS, COSTS AND CAUSES OF ACTION ARISE FROM THE NEGIGENCE, IN WHOLE OR IN PART, OF PI, OR ANY OF ITS AFFILIATES, SUBSIDIARIES, PARENT CORPORATIONS, FRANCHISEES, OFFICERS, DIRECTORS, AGENTS OR EMPLOYEES.
  1. THE PARTIES MUTUALLY ACKNOWLEDGE THAT IN THE EVENT OF ANY ALLEGED BREACH BY PI, DAMAGES WOULD BE IMPOSSIBLE TO ASCERTAIN WITH ANY DEGREE OF CERTAINTY. AS SUCH, CUSTOMER WAIVES ALL RIGHTS TO DIRECT, INDIRECT, AND CONSEQUENTIAL DAMAGES AND AGREES THAT THE TOTAL AMOUNT OF LIABILITY OF PI , IF ANY, FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE AGREED LIQUIDATED SUM $100.00 PER INSTANCE, REGARDLESS OF THE NATURE OF THE CLAIM, EVEN IF IT IS ALLEGED, SHOWN, OR PROVEN THAT THE INSTANCE WAS THE RESULT OF THE CARELESSNESS OR NEGLIGENCE, WHOLE OR IN PART, OR THE INTENTIONAL ACT OF PI OR ANY OF THEIR AFFILIATES, SUBSIDIARIES, PARENT CORPORATIONS, FRANCHISEES, OFFICERS, DIRECTORS, AGENTS OR EMPLOYEES.
  1. CUSTOMER must use the exact mailing address for the MAILBOX without modification as set forth in Section three (3) of Form 1583. The Postal Service will return mail without a proper address to the sender endorsed “Undeliverable as Addressed.”
  1. Delivery by commercial courier services must be made the Center’s street address only (and not to a P.O. Box). “P.O. Box” may be used only if it is part of CUSTOMER’s “Caller Service” (arrangement for delivery of mail through PI  using a U.S. Postal Service address) address format. Upon signing this AGREEMENT, CUSTOMER shall provide two forms of valid identification, one of which shall include a photograph.  This AGREEMENT may not be amended or modified, except in a writing signed by both parties.
  1. As CUSTOMER’S mail agent, PI reserves the right to open and inspect any packages or mail which may arrive damaged or that may be otherwise of questionable integrity or legality.
  1. By agreeing below CUSTOMER forfeits all right to bring suit against PI for any reason, except for enforcement of the terms of this Agreement. In reliance on CUSTOMER’s promise to forego suit, PI agrees to provide the CUSTOMER with the mailbox agent services described in this Agreement.
  1. CUSTOMER affirmatively represents that CUSTOMER shall make every effort to learn and obey U.S. law and the laws of Texas, acknowledging the opportunity to engage the legal counsel of CUSTOMER’S own choosing in so doing.
  1. This AGREEMENT, and any accompanying appendices, duplicates, or copies, constitute the entire agreement between the Parties with respect to the subject matter of this AGREEMENT, and supersedes all prior negotiations, agreements, representations, and understandings of any kind, whether written or oral, between the Parties, preceding the date of this AGREEMENT.
  1. This AGREEMENT may be amended only by written agreement duly executed by an authorized representative of each party (email is acceptable).
  1. If any provision or provisions of this AGREEMENT shall be held unenforceable for any reason, then such provision shall be modified to reflect the parties’ intention. All remaining provisions of this AGREEMENT shall remain in full force and effect for the duration of this AGREEMENT.
  1. This AGREEMENT shall not be assigned by either party without the express consent of the other party.
  1. A failure or delay in exercising any right, power or privilege in respect of this AGREEMENT will not be presumed to operate as a waiver, and a single or partial exercise of any right, power or privilege will not be presumed to preclude any subsequent or further exercise, of that right, power or privilege or the exercise of any other right, power or privilege.
  1. This AGREEMENT is be governed by and construed in accordance with the laws of the State of Texas, which shall  supersede the United Nations Convention on Contracts for the International Sale of Goods (CISG) with respect to all rights and obligations under this AGREEMENT.without reference to any principles of conflicts of laws, which might cause the application of the laws of any other state, nation, protectorate, or union, except where wholly superseded or preempted by the laws of the United States of America.
  1. PI is not under any obligation under this Agreement to provide or confirm address verification for any form of online advertising, virtual pindrop, or localized search engine services including without limitation: Google My Business (GMB), Bing Places, Apple Maps, Yelp, Angie’s List, or Nextdoor.
  1. PI is against holdings itself out as the front office for any business lacking a verified physical domestic presence of either an underlying entity or responsible control person.
  1. Any action instituted by either party arising out of this AGREEMENT will only be brought, tried and resolved in the applicable federal or state courts having jurisdiction in Harris County, Texas. EACH PARTY HEREBY CONSENTS TO THE EXCLUSIVE PERSONAL JURISDICTION AND VENUE OF A COURT OF COMPETENT JURISDICTION IN HARRIS COUNTY, TEXAS. 
  1. PI MAY OUTSOURCE ITS PROCESSING TO OTHER ENTITIES, INCLUDING ENTITIES IN OTHER COUNTRIES, INCLUDING THE PHILIPPINES. PI HAS NO RESPONSIBILITY OR LIABILITY TO YOU IN RESPECT TO ANY DOCUMENTS LOST, STOLEN, OR DESTROYED IN TRANSIT TO OR FROM ANY PROCESSING FACILITY, NOR ANY LIABILITY OR RESPONSIBILITY FOR THE DOCUMENTS OR PERSONALLY IDENTIFIABLE INFORMATION LOST, STOLEN, OR DESTROYED BY ANY INDEPENDENT CONTRACTORS WORKING AT ANY THE PROCESSING CENTERS. 

TEXAS REGISTERED AGENT SERVICE AGREEMENT

This Registered Agent Agreement (the “Agreement”) is made on date of purchase by and between Passportology, Inc., a Texas corporation (hereinafter “Registered Agent” and You and your business located at (hereinafter “Company”).

WHEREAS Company wishes to retain Registered Agent for the sole purpose of serving as Company’s registered agent in the State of Texas; and

WHEREAS Registered Agent is willing to provide such services under the terms and conditions set forth below

THEREFORE, the Parties hereto agree as follows:

  1. CONDITIONS. This Agreement will not take effect, and Company may not refer to Registered Agent as its Registered Agent or file any paperwork or documentation naming Registered Agent as registered agent, until Company has returned a signed copy of this Agreement and paid the annual fee called for under paragraph
  1. SCOPE OF SERVICES. Company is hiring Registered Agent to act as registered agent for Company in the State of:
      • Texas, for the purposes set forth in TEXAS BUSINESS ORGANIZATION CODE SEC 208 AND TEXAS ADMINISTRATIVE CODE RULE §§79.29, et seq. or other Texas Statutes requiring designations of agent for service of process AND/OR
      • California, for the purposes set forth in CALIFORNIA CORPORATIONS CODE SECTION 18200(A)(2), et seq or other California Statutes requiring designations of agent for service of process AND/OR
      • Washington for the purposes set forth in WASHINGTON STATE LEGISLATURE UNIFORM BUSINESS ORGANIZATION CODE CHAPTER 23.95 RCW “ARTICLE 4 “REGISTERED AGENT OF ENTITY” or other Washington state statutes requiring designations of agent for service of process
    • Company acknowledges and agrees that this Agreement is not for any other services, including without limitation (i) any additional mail forwarding services to those specified herein, (ii) registered agent services for any states other than that specified above, (iii) any legal services or representation other than registered agent Company further acknowledges that Registered Agent does not hold itself out as an attorney at law, and that no attorney-client relationship is formed by this Agreement.
    • Registered Agent agrees to act as Company’s registered agent, and to accept official mail and process of service on behalf of Company, for the period of one (1) year from the date set forth above.
    • During the term, Registered Agent shall forward all correspondence and process of service to Company, either by fax, or at the address specified by Company below, or at such address as Company may designate in writing from time to time. The method of such forwarding shall at all times be in Registered Agent’s sole Notwithstanding the foregoing, Registered Agent may receive certain mail addressed to Company, including without limitation credit card applications, commercial solicitations, and the like, all of which would typically be consideredjunk mail. Company agrees that absent separate written agreement, Registered Agent is under no obligation to either forward any such junk mail to Company or to keep junk mail out of items forwarded to Company.
  1. COMPANY’S DUTIES. Company agrees to keep Registered Agent advised of its correct current address and telephone number at all times so that Registered Agent may reasonably contact Company and to accept all mail and other deliveries promptly from Registered Company hereby acknowledges that failure to comply with the foregoing may cause Company harm and, further, agrees to HOLD HARMLESS, INDEMNIFY AND DEFEND REGISTERED AGENT FROM ALL LIABILITY AND DAMAGES ARISING FROM ANY CLAIMS BROUGHT BY THROUGH OR UNDER COMPANY FOR ANY HARM INCLUDING ECONOMIC HARM AND PERSONAL INJURIES INCLUDING DEATH THAT MAY BE ALLEGED TO ARISE IN ANY CONNECTION TO COMPANY’S FAILURE TO SO COMPLY WITH COMPANY’S AFFIRMATIVE DUTIES TO ADVISE REGISTERED AGENT OF COMPANY’S CORRECT CURRENT ADDRESS AND TELEPHONE NUMBER AT ALL TIMES AS SET FORTH IN THIS PARAGRAPH 3, EVEN IF IT IS ALLEGED, SHOWN, OR PROVEN THAT ANY SUCH HARM OR DAMAGES WERE CAUSED IN WHOLE OR IN PART BY REGISTERED AGENT’S OWN NEGLIGENCE. Company’s contact information as of the date of this Agreement is the address and contact information is set forth at the time of purchase
  1. FEES.
    • Company agrees to pay a an annual service fee of, in advance, for the services set forth in paragraph 1 above and for the term set forth therein. The fee is fully earned upon payment and not subject to refund, except in the limited situation expressly provided in paragraph 5 below.
    • Company shall also pay all invoices issued by Registered Agent for all expenses and fees for services rendered in forwarding to Company each article of mail or instrument of process of service that exceeds standard Firs Class US Mail letter sized envelope. The schedule of such expenses and fees shall be as most recently updated and published either at Registered Agent’s premises or on Registered Agent’s website with Company being deemed to have reviewed and accepted each such update within 24 hours of posting or publication, or as separately agreed in writing between Company and Registered
  1. DISCHARGE AND WITHDRAWAL. Company may discharge Registered Agent at any time and change registered agents by notifying Registered Agent in writing, however no refund will be provided for such Registered Agent may resign as registered agent upon termination of this Agreement, upon a breach of this Agreement, or upon a failure by Company to pay the amount due under paragraph 4 above. Additionally, Registered Agent may withdraw upon sixty (60) days prior written notice to Company, for any or no reason. If for any reason other than Company’s prior breach, RegisteredAgent agrees to refund Company an amount equal to 1/12 of the Fee multiplied by the number of months remaining from the date of resignation until the date of expiration or date for renewal of this Agreement.
  1. RENEWAL. This Agreement is renewed automatically unless canceled by either party 60 (sixty) days before the expiration date of the
  2. SERVICE FULLFILMENT OUTSOURCING: PI MAY OUTSOURCE ITS PROCESSING TO OTHER ENTITIES, INCLUDING ENTITIES IN OTHER COUNTRIES, INCLUDING THE PHILIPPINES. PI HAS NO RESPONSIBILITY OR LIABILITY TO YOU IN RESPECT TO ANY DOCUMENTS LOST, STOLEN, OR DESTROYED IN TRANSIT TO OR FROM ANY PROCESSING FACILITY, NOR ANY LIABILITY OR RESPONSIBILITY FOR THE DOCUMENTS OR PERSONALLY IDENTIFIABLE INFORMATION LOST, STOLEN, OR DESTROYED BY ANY INDEPENDENT CONTRACTORS WORKING AT ANY THE PROCESSING CENTERS.
  1. MISCELLANEOUS.
    • This Agreement contains the entire Agreement between the Parties. It supersedes all prior agreements, arrangements, or understandings between the Parties on all subjects in any way related to the transaction or occurrence described in this Each Party warrants that it is not relying on any additional oral or written representation by the other Party in entering into or interpreting this Agreement. No oral understandings, statements, promises, or inducements contrary to or consistent with the terms of this Agreement exist. This Agreement is not subject to any modification, waiver, or addition that is made orally. This Agreement is subject to modification, waiver, or addition only by means of a writing signed by all Parties
    • This Agreement shall be governed by the laws of the State of Texas without reference to its choice of law provisions.
    • Any dispute under this Agreement will be heard exclusively in a court of competent jurisdiction in Harris County, Texas. By executing below, both parties hereto irrevocably consent to such venue and to the jurisdiction of such
    • The failure by one Party to require performance of any provision shall not affect that party’s right to require performance at any time thereafter, nor shall a waiver of any breach or default of this Agreement constitute a waiver of any subsequent breach or default or a waiver of the provision itself.
    • All notices, demands, or other communications to be given or delivered under this Agreement will be in writing and will be delivered personally or mailed by certified or registered mail, return receipt
    • A true and correct facsimile copy, pdf, jpeg, or other copy of this Agreement shall be binding on the

PHYSICAL ACCESS BY APPOINTMENT ONLY

Due to security concerns and because PI handles personal documents and information, all our doors may remain locked during business hours.

San Francisco: Our San Francisco office has only stair access. However, to reasonably accommodate all our customers, there is a handicap-accessible buzzer next to the entrance and is identified with a handicapped sign. If you have difficulty climbing up the stairs, please ring that buzzer or call the main toll-free phone number 833-600-8862. Our staff will come to the door and will personally ensure that you have access to the necessary forms and services. PI want you to know that it makes sure you get the same great, personal service as everybody else as well as have easy access to its facilities. If it is reasonably feasible and you live nearby, PI may provide home delivery/ pick up of your passport.

All Offices: As access is by agreed appointment only, PI limits your permission, license and invitation to the premises to the time of the appointment.

COVID-19 Precautions for All Offices: PI does not itself have control over the premises in which your appointment may take place. Our staff is committed to complying with all applicable federal, state, and local ordinances, rules, and regulations pertaining to the fight against the coronavirus pandemic, as well as any policies regarding same as may be posted and enforced by the premises owner or manager.

REPRESENTATIONS, WARRANTIES, AND INDEMNITIES AS INVITEE TO PREMISES

Representations and Warranties you make when physically entering premises;

As an inducement for PI to agree to provide services to you, YOU:

  1. Acknowledge that PI does not regularly control the premises where the appointment is to take place, (the “Premises”) and that meetings are appointment only;
  2. Acknowledge that Premises owners or management controls the Premises, not PI;
  3. Warrant that you have complied and will comply with federal, state, and local ordinances pertaining to social distancing, mask-wearing, personal hygiene, limitation of time at exposure, and notification of others of any COVID-19 positive;
  4. Warrant that at the time of your entry onto the Premises, you (i) do not have COVID-19 and are not exhibiting any flu-like symptoms, or fever, chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, sore throat, loss of taste or smell, congestion or runny nose, nausea or vomiting, diarrhea; or (ii) have not, within the two weeks prior to your appointment, been in close contact with a person who is confirmed to have COVID-19 or who was then exhibiting the symptoms described above;
  5. Acknowledge that for the duration of your entry onto the Premises you will comply with all lawful health and safety policies, including without limitation those affecting COVID-19, then posted by the owner or manager of the Premises; 6. Represent that you have adequate insurance to protect yourself and any third parties who may be affected by your actions from any negligence, including without limitation negligence alleged or shown to have taken place on the Premises or in connection with your access thereto; and
  6. PROMISE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS PI FOR ANY DAMAGES, INJURIES, OR HARM, INCLUDING ECONOMIC INJURIES AND PERSONAL INJURIES ALL THE WAY UP TO AND INCLUDING DEATH, THAT MAY BE ALLEGED, CLAIMED, OR PROVEN BY ANY THIRD PARTY ASSERTING BY, THROUGH, OR UNDER YOU, RESULTING FROM IN ANY CAUSAL CHAIN TO ANY NEGLIGENCE ALLEGED SHOWN OR PROVEN TO HAVE OCCURRED IN CONNECTION WITH YOUR ACCESS TO OR ENTRY ONTO THE PREMISES, INCLUDING WITHOUT LIMITATION YOUR COVID-19 STATUS, EVEN IF SUCH HARM IS ALLEGED, SHOWN, OR PROVEN TO BE CAUSED IN WHOLE OR IN PART BY THE PARTIAL OR SOLE NEGLIGENCE OF PI.

 DISCLAIMER

ALL USE BY YOU OF THIS WEBSITE IS AT YOUR OWN RISK. YOU ASSUME COMPLETE RESPONSIBILITY FOR AND FOR ALL RISK OR LOSS RESULTING FROM YOUR DOWNLOADING AND/OR USE OF OR REFERRING TO OR RELYING ON INFORMATION, PRODUCTS, SERVICES OR MATERIALS PROVIDED ON THIS WEBSITE, OR ANY OTHER INFORMATION OBTAINED FROM YOUR USE OF THIS WEBSITE. YOU AGREE THAT PI AND THE PROVIDERS OF TELECOMMUNICATIONS AND NETWORK SERVICES TO PI WILL NOT BE LIABLE FOR DAMAGES ARISING AFTER YOUR USE OR INABILITY TO USE THIS WEBSITE AND YOU HEREBY WAIVE ANY AND ALL CLAIMS WITH RESPECT THERETO WHETHER BASED ON CONTRACT, TORT OR OTHER GROUNDS.

THIS WEBSITE IS AVAILABLE TO ALL USERS “AS IS”. PI MAKES NO REPRESENTATIONS, WARRANTIES OR UNDERTAKINGS THAT THIS WEBSITE, OR THE SERVER THAT MAKES IT AVAILABLE, WILL BE FREE FROM DEFECTS, INCLUDING, BUT NOT LIMITED TO VIRUSES OR OTHER HARMFUL ELEMENTS. PI ACCEPTS NO LIABILITY FOR ANY INFECTION BY COMPUTER VIRUS, BUG, TAMPERING, UNAUTHORIZED ACCESS, INTERVENTION, ALTERATION OR USE, FRAUD, THEFT, TECHNICAL FAILURE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY, OR ANY EVENT OR OCCURRENCE BEYOND ITS CONTROL, WHICH CORRUPTS OR AFFECTS THE ADMINISTRATION, SECURITY, FAIRNESS AND THE INTEGRITY OR PROPER CONDUCT OF ANY ASPECT OF THIS WEBSITE. TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE ARE HEREBY EXCLUDED, INCLUDING WITHOUT LIMITATION REPRESENTATIONS, WARRANTIES OR UNDERTAKINGS ABOUT ANY OF THE SERVICES, INFORMATION AND/OR MATERIALS ON THIS WEBSITE, INCLUDING WITHOUT LIMITATION, THEIR ACCURACY, THEIR COMPLETENESS OR THEIR MERCHANTABILITY, QUALITY OR FITNESS FOR A PARTICULAR PURPOSE.

ARBITRATION OF CLAIMS

EXCEPT FOR INJUNCTIVE RELIEF, AS A CONDITION OF YOUR USE OF PI’S SERVICES, YOU AGREE TO SUBMIT ANY CLAIMS TO ARBITRATION, INCLUDING ANY DISPUTES ARISING OUT OF OR RELATING TO ANY SERVICES PROVIDED TO YOU BY PI. ARBITRATION SHALL BE HELD IN HOUSTON, HARRIS COUNTY, TEXAS BY A THREE-MEMBER PANEL, ONE ARBITRATOR CHOSEN BY EACH PARTY AND THE THIRD ARBITRATOR TO BE CHOSEN BY THE ARBITRATORS, OF THE AMERICAN ARBITRATION ASSOCIATION, PURSUANT TO THE COMMERCIAL RULES OF THE AMERICAN ARBITRATION ASSOCIATION IN EFFECT AT THE TIME THAT WRITTEN NOTICE IS GIVEN OF SUCH DISPUTE OR CLAIM. YOU FURTHER AGREE THAT THE FEDERAL ARBITRATION ACT (FAA) SHALL SUPERSEDE AND OVERRIDE THE TEXAS ARBITRATION ACT (TAA), AND ANY RULING BY THE ARBITRATION PANEL MAY BE SUBMITTED TO ANY STATE COURT OF COMPETENT JURISDICTION FOR ENFORCEMENT THEREOF. THE PREVAILING PARTY SHALL BE ENTITLED TO REIMBURSEMENT OF ITS ATTORNEY’S FEES AND COSTS BY THE OTHER PARTY.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of this website, you represent and warrant to PI that you will not use any of its websites for any purpose that is unlawful or prohibited by these Terms.

A SPECIAL NOTE FOR PEOPLE WITH DISABILITIES AND FOR ELDERLY PEOPLE

Due to security concerns and because PI handles personal documents and information, all our doors may remain locked during business hours. However, there is an accessible buzzer/door bell, which identified with handicapped sign, next to each entrance. Please ring it or call main toll-free phone number 833-600-8862 if you have difficulty climbing up the stairs.

Our staff member will come open the door and help you get to the office. She may bring you the passport/visa or the forms to fill out. PI want you to know that it makes sure you get the same great, personal service as everybody else as well as have easy access to its facilities. If it is feasible and you live nearby, PI may provide home delivery/ pick up of your passport.

AGE AND RESPONSIBILITY

 You confirm that you are of sufficient legal age to use this website and to create binding legal obligations for any liability you may incur as a result of the use of this website. You understand that you are financially responsible for all uses of this website by you and those using your log-in information.

LINKS TO THIRD PARTY SITES

 This website may contain hyperlinks to websites operated by parties other than PI. Such hyperlinks are provided for your reference only. PI does not control such websites and is not responsible for their contents. The inclusion of hyperlinks on this website to such other websites does not imply any endorsement of the material on such websites or any association with their operators, nor does PI represent that such third party sites are the only or most appropriate source of the information you seek.

CONSENT TO RECEIVE COMMUNICATIONS

In order to adequately provide services, PI may need to communicate with you. By utilizing the services provided by PI, thereby agreeing to these Terms, you are consenting to receive communications from PI or its third-party service providers related to the services you desire. You agree to receive communications through e-mail, SMS, push notification, telephonic communications, or by other means related to the services provided. You hereby consent to receive all communications through electronic communications (e.g., via e-mail or posting notifications on the PI).

NO LIABILITY IN CREDIT CARD OR DEBIT CARD TRANSACTIONS

PI makes all reasonable efforts to ensure that all credit card and debit card transactions are secure. HOWEVER, if unauthorized charges appear on your credit card or debit card statement for any card used on this website at any time during or after you place your order, conduct your transaction or disclose your card details on this website, PI shall not be liable or responsible in any way in respect of any damage or loss of whatsoever nature suffered by you arising from or in any way connected with site use, transaction or disclosure, subject only to any statutory rights which you may have.

COPYRIGHT, NOTICE AND LIMITED LICENSE

The information, content, graphics, text, sounds, images, buttons, trademarks, service marks, trade names and logos (“Materials”) contained in this website are protected by copyright, trademark, database right, and other intellectual property laws under national laws and international treaties. PI or its licensors (as the case may be) retains all right, title, interest, and intellectual property rights in and to the Materials. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, Materials, software, products or services obtained from this website. Other than expressly provided herein, nothing in these terms shall be construed as inferring by implication or otherwise any license or right under any copyright, trademark, database right, sui generis right or other intellectual property or proprietary interest of PI, its licensors or any third party. Any persons breaching any of this provision will be prosecuted.

INDEMNITY

You agree to indemnify and hold PI, its subsidiaries, affiliates, managers, members, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of the website or PI’s services.

WAIVER

PI’s failure to enforce at any time or for any period any one or more of the Terms shall not be a waiver of them or the rights attaching to any of them.

HEADINGS

The headings used in these Terms are for convenience only and shall not affect the meaning or scope of these Terms or otherwise be given other legal effect.

MODIFICATION OF THESE TERMS AND CONDITIONS

PI reserves the right to change these Terms as well as the contents of this website for any reason and without notice, and without liability to you, any other user, or any third party. This right shall not affect the Terms accepted by you upon making a legitimate reservation or purchase using this website. You should check these Terms for any changes each time you access the website.

GENERAL TERMS AND CONDITIONS

These Terms and your use of this website are governed by the laws of the United States of American and the State of Texas.

The services are to be performed, and/or are deemed to be performed, in Houston, Texas, and any dispute arising under or relating to use of the website or our services (whether in contract, tort, or both) shall be resolved in the courts located within the state of Texas. You hereby consent to submit to the exclusive personal jurisdiction of the courts within the State of Texas for all disputes arising out of or relating to the use of this website and/or the action or inaction of PI in the performance services, each time you access the website or use such services. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms including without limitation this paragraph.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and PI as a result of these Terms or your use of this website. PI’s performance of these Terms is subject to existing laws and legal process and nothing contained in this agreement is in derogation of PI’s right to comply with law enforcement requests or requirements relating to your use of this website or information provided to or gathered by PI with respect to such use. If any part of these Terms is determined to be invalid or unenforceable, including but not limited to the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in effect.

These Terms constitute the entire agreement between you and PI with respect to this website and PI’s services supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and PI with respect to this website and its services. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Although PI cannot monitor the conduct of its users offsite, it is a violation of these Terms to use any information obtained from this website in order to harass, abuse or harm other persons, or in order to contact, advertise to, solicit or sell to any user or person without their prior express consent.

PRIVACY POLICY

For full PI privacy policy click here.

On occasions, we may supply statistics about our customers to third parties such as REGISTERED AGENT, or other 3RD PARTY SERVICE PROVIDERS s. PI strives to ensure that these statistics do not contain personally identifying information.

If at any time you believe that PI has not adhered to these principles, please notify us via the contact form and we will use all commercially reasonable efforts to determine and correct the problem promptly.

Any questions, please contact PI.